Terms & Conditions


Last updated: December 14, 2020

These terms and conditions apply to your use of the GovernanceMatters.com INC. Website you have accessed and to which these General Terms apply) As used here in, the terms “you”, “your” and “yours” refer to the user or registered user using the Website(s).

References to “GovernanceMatters.com INC.”, “we”, or “ours” refers to GovernanceMatters.com INC. and its employees, directors and officers. Your continued use of our Website indicates to GovernanceMatters.com INC. that you agree with these General Terms and Conditions (“General Terms”).

We may change these General Terms from time to time, so please check back regularly. Any changes will be indicated on the Website.

Content created by GovernanceMatters.com INC. – GovernanceMatters.com INC. owns, licences, or has permission from third parties (“Third Parties”) to use, all of the trademarks, copyright and other intellectual property on the Websites, as well as all other content on our Websites (referred to as “Content”, which includes all text, graphics, content, video, audio and the selection and arrangement of the Websites) that exists in our Websites, other than User Generated Content.

You must not copy or reproduce in any form any of the graphics, logos or other Content on our Websites unless you have our express written permission.

Keeping our Website safe – We need your help to keep our Website safe. Therefore, you must adhere to the following when using the Website: You may not gather, extract, reproduce and/or display on any other non-GovernanceMatters.com INC. website or other online service, any material on or from the Website including other users data or content, whether or not by the use of spiders or other ‘screen scraping’ software or system used to extract data;
You must not upload viruses or other malicious code to the Website;
You must not bully, intimidate or harass anyone;
You must not post any User Content that infringes or violates someone else’s rights, or otherwise violates the law, or that is hateful, threatening, pornographic or violent.

In addition, you agree that you will not submit as part of any User Content any material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner and the necessary consents from any individuals whose personally identifiable information is contained in such material to post the material and to grant GovernanceMatters.com INC. all the license rights granted herein.

GovernanceMatters.com INC. does not endorse any User Content or any opinion, recommendation or advice expressed therein. You understand that by using or viewing the Website, you may be exposed to content including User Content of other users that is offensive, indecent or objectionable. GovernanceMatters.com INC. expressly disclaims any and all liability in connection with any User Content submitted by others.

GovernanceMatters.com INC. disclaimer – The Website contain Content prepared by GovernanceMatters.com INC. or its suppliers. While the Content contained in the Website has been presented with all due care, GovernanceMatters.com INC. does not warrant or represent that the Content is free from errors or omission.

Accuracy of Content While the Content on the Website is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact on the accuracy of the information. The Content may change without notice and GovernanceMatters.com INC. is not in any way liable for the accuracy of any information from the Website printed and stored or in any way interpreted and used by a user. Links to third-party sites.

The Content contained in the Website may include links to websites owned or operated by other entities which are not associated or affiliated with GovernanceMatters.com INC. and that are neither endorsed nor supported by GovernanceMatters.com INC., and do not necessarily reflect any policies, procedures, standards or guidelines of GovernanceMatters.com INC..
GovernanceMatters.com INC. takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the website provided by third parties to the website, nor for the accuracy, currency, reliability and correctness of links or references to information sources (including Internet sites) outside of the Website.

Links to other Internet sites are for information only. Care has been taken in providing these links as suitable reference resources. However, due to the changing nature of the Internet content, it is the responsibility of the users to make their own investigations, decisions, enquiries about the information retrieved from other Internet Sites. Providing these links does not imply any endorsement, non-endorsement, support or commercial gain by GovernanceMatters.com INC..

Privacy – You have read the GovernanceMatters.com INC. Privacy Policy, the terms of which appear on the Website at (“Privacy Policy”) and are incorporated into these General Terms, and you agree that the terms of that Privacy Policy are reasonable. You consent to the collection, use and disclosure of your personal information by GovernanceMatters.com INC. in accordance with the terms of and for the purposes set out in the Privacy Policy.

Return and Exchange Policy

Our policy lasts 30 days. You must contact us within 30 days of receiving your goods for an exchange or refund. Once confirmed, you have 30 days to ship the goods back. To be eligible for a return, your item must be in its original packaging, unused, and in the same condition that you received it. We have the right to refuse a return if item has been washed, used or damaged. To complete your return, we require a receipt or proof of purchase. Please use this form to start the Exchange or Return process.

GovernanceMatters.com INC. is not responsible for return shipping costs. To return your product(s), please start the process by filling out our Exchange and Return Form. Once we receive the request we will review the details and confirm approval. If the request is approved, we will provide you with a the shipping address.

Return Shipping from Canada and USA 

GovernanceMatters.com INC. is not responsible for return shipping costs. To return or exchange your product(s), please email: billing@governancematters.com. Shipping costs are at your expense.

Depending on where you live, the time it may take for your exchanged product to reach you can vary. When shipping an item for a return or exchange, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and we are not responsible for lost merchandise.

Defective or Damaged Goods

If your item(s) is defective or damaged upon arrival, you must contact us within 15 days of receiving your item(s) for an exchange. Please email us at billing@governancematters.com  for instructions on how to proceed.

Contact Us

If you have any questions about this Privacy Policy, Terms & Conditions, and or the Return Policy. You may contact us:

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